When a late-night fire triggered the emergency sprinklers at Clear Bay Terrace, our dedicated team members seamlessly orchestrated the safe evacuation of all residents.
The team facilitated emergency accommodation for hotel stays and Red Cross shelter for those affected by the fire, also setting up temporary lodging in the lobby and library for residents preferring to stay close, ensuring everyone had a safe place to sleep for the night.
Choosing the well-being of our residents over their comfort, the Clear Bay team sacrificed their own time with families, electing to stay through the night.
Their presence provided not just a sense of security but also brought comfort, ensuring needs were met with kindness and compassion, from distributing essentials like water and snacks to maintaining a vigilant watch over the community.
Their actions are a vivid reminder of the compassion and dedication that fuels the VOAF team.
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